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Student's Rights and Responsibilities: Real-time Transcription

Any student seeking to obtain remote captioning/transcription services must first be approved by the Disability Services for academic accommodations. After approval a student must attend an initial meeting with a counselor to review services. Approval will be contingent upon documentation of disability. At this time common accommodations for the deaf/hard of hearing include but are not limited to: note taking assistance, priority seating, sign language interpreters and use of adaptive equipment in the classroom. All accommodations will be determined by documentation provided and the specific need of the student.
For deaf and hard of hearing students, documentation may include, but is not limited to:

  • Most recent audiology report and audiogram with a clear diagnosis and functional limitations.
  • Recommendations for academic accommodations.
  • Certificate of Deafness from the State of Texas.

*Students requesting remote transcription services must make request through Disability Services by interview, and services are approved on a case by case basis.*

Guidelines for request and use of real-time transcription services:

To receive real-time transcription services, the student must contact the Disability Services Office at least two weeks before the semester begins, place a request for services for the upcoming semester by providing a current schedule. This process must be followed so that we can efficiently provide services and accommodations on the first day of class. If a student makes any changes to his or her course schedule, he or she must notify the Office immediately. Upon notification, ODS will provide appropriate services/accommodations as soon as possible.

The responsibilities of the student while using real-time transcription services will include:

  1. Contacting ODS by phone or email within 24 hours before class for notification of any absences. Any significant changes in the student's schedule must be made according to the policy for requesting the use of real-time transcription services for the semester.
  2. Communicating any cancelled classes, tests and absences to ODS. Acceptable mode of contact with ODS is by email or by phone of their respective campuses. Last minute changes or cancellations are not acceptable; this action will result in no show/no call.
  3. Following the no-show/no-call policy. The student is allowed up to 2 no-show/no-calls per class per semester. The Director will inform the student of each no show/no call that is documented. On the third no-show/no-call, the student will be required to have a consultation about the policy with the Director.