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Social Media for Small Businesses Leadership Skills for Supervisors Leadership and Management - Delegation Introduction to Customer Service Fundamentals of Management Fundamentals of Computer Hardware and Software Computer - Word Processing Applications I Computer - Intro to Electronic Spreadsheet Basic Computer Series I, II, and III

Introduction to Customer Service

Course Schedule Course Descriptions

Introduction to Customer Service

Course Description: This 7-hour course provides an introduction to the basics of customer service with an emphasis on enhancing customer relation skills, building rapport with customers, and improving communication. Students learn to respond to customer requirements and to handle difficult situations. $125.

Courses	CR	Advising Notes
Introduction to Customer Service	0

Marketable Skills

Critical Thinking Skills
Communication Skills
Empirical and Quantitative Skills
Teamwork
Personal Responsibility
Social Responsibility

Employment Information

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Texas Labor Market Information

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The Blinn College District is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. The Blinn College District also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of the Blinn College District may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org).

The Blinn College District does not discriminate on the basis of race, color, national origin, sex, or disability. For information regarding Title IX, ADA, Section 504, and other anti-discrimination coordinators, see the Student Title IX page.