Technical Server Support
The Reynolds & Reynolds Company
View job description
As a member of our Technical Server Support team, you will provide technical assistance for Reynolds application servers and related computer equipment, including electronic document management systems and customer-facing kiosks. Support is provided 24/7, primarily by phone, to both customers and Reynolds field technicians.
In this role, you will develop and maintain a strong level of technical expertise in server hardware, Linux, and proprietary software, while also evaluating new technologies. You will have the opportunity to recommend improvements to existing documentation and systems to enhance reliability. Responsibilities also include supporting and repairing internal production servers in company data centers, as well as QA and testing environments across the organization.
Requirements: - Solid troubleshooting and problem-solving skills - 1 year of technical experience or completion of a relevant technical school program - Excellent verbal and written communication skills - Self-motivated with the ability to work independently
Preferred qualifications -Experience supporting application servers is a plus, but not required -Previous customer service or field service experience -Project management or involvement in technical projects -Ability to create and maintain technical documentation
Benefits:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
What We Do At Reynolds:
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
How to Apply
To apply, please submit your resume to careers@reyrey.com and reference your school by adding “BLINNPOST” to the subject line of your email.