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Information Management Student

Phone system

As of March 2013, the college's telephone system has been change to a unified communication system using Microsoft Lync. Information and usage guides can be found on the Unified Communication page.

Academic Technology maintains a networked PBX phone system connecting all campuses. This system enables four digit dialing to reach any college phone. Brenham is assigned numbers in the 4000 range, Bryan the 7000 range and Schulenburg in the 5000 range.

Voicemail:
Voicemail is provided by default on all phones connected with the PBX. To access voicemail on campus dial 4300.
To check voicemail when off campus in the:
Brenham community dial 830-4300
Bryan/College Station community dial 209-7575
Schulenburg community dial 743-5252

Express Messaging (direct to voicemail) can be accessed by dialing 4301 or 979-830-4301.

Additional Usage Instructions

Voice Mail Quick Reference (PDF)
Basic phone features- transfer, hold, speed dial, pickup (PDF)
Faculty and Staff first time Voice Mail login (PDF)
Transfer a call directly to voicemail
Automatic Call Distribution (ACD)- only if you are in an ACD group (PDF)

Changes to phone services and voicemail can be requested by filling out the phone help form or by calling HELP (4357). You will receive an e-mail confirmation for your help desk ticket. It will contain a reference number and detail the problem. Once the request has been addressed you will receive a closing e-mail describing the service completed.

Brenham Student Housing Phones

Approximately 500 beds in the Apartments I and II have been converted to Microsoft OCS 2007 telephones. The phones are SIP based and are checked out on a requested basis. Contact the Housing office to request a room telephone.

OCS Voicemail access by dialing 6860 (979-337-6860 from off-campus) and is pre-programmed in each phone's directory.

SNOM 300 Phone Quick Reference Guide

The non-apartment residence beds have analog telephones outlets (typical home phone) but voicemail is not activated. To activate voicemail contact the Housing department.