Distance Education Online Help Request Form

	Students
	Faculty/Staff
	Courses
	Need Help?
	Student Information Form

Phone Technical Support:
979-209-7298

Office Hours and Location

DE Home

Blinn College Home*

*Opens in a new window

Online Help Request

SECTION 1: CONTACT INFORMATION
I am a Student Faculty/Staff Member
First and Last Name*:
Blinn ID*:
Phone Number:
Email Address:
* Required information STOP! PLEASE READ! If you do not provide a phone number and/or email address, your request will not be processed. We respect your privacy and will not give your phone number and/or email address to anyone outside our department.

SECTION 2: GENERAL INFORMATION

Students: Please fill out the following information. Faculty, please use the Faculty/Staff Section.

Course and Section Number (ex: GOVT 2305-N3 ):
Type:
Instructor:
Computer Platform:	PC/Windows-Based Mac/Apple
Browser [How do I know which browser?]	Internet Explorer 7 Internet Explorer 8 Firefox 2 Firefox 3 Firefox 3.5
	The browsers listed above are the ONLY supported browsers for eCampus. If you use a different browser, download one of these browsers*. Using a supported browser may fix your technical problem immediately.

Faculty/Staff: Please fill out the following information. Students, please use the Student Section.

Course Name:
Course ID:
Check one:
Permission to enter your eCampus course*:	Yes	No or Not Applicable

* Please indicate if you will allow someone from our office to enter your course in order to fix the problem you are having. If you choose Yes, one of us will enter your course as a Editor, figure out the problem, and then remove our self from the course. If you choose No, we will not enter your course and will do our best to answer your concern.

SECTION 3: PROBLEM DESCRIPTION
Please describe the problem you are having in detail. If you do not fill out the section, we will assume that this request is a password reset.

Please click SUBMIT once. It may take a moment so please be patient.

Page Last Updated: September 4, 2009