You can connect to a Microsoft Lync 2010 conference call or to the audio portion of an online meeting by calling in. You can dial in either as a participant or as the conference call leader. Both leaders and participants can use dual-tone multifrequency (DTMF) to manage the conferencing experience.
Note In Lync 2010 and the Online Meeting Add-in for Microsoft Lync 2010, conference call leaders are referred to as presenters. The meeting organizer is automatically a leader.
If you are the conference call leader and are calling in without access to a computer, you must set your dial-in conferencing PIN number before the call.
You must use your dial-in conferencing PIN if you plan to join as the conference call leader. As a conference call participant, you can also use your dial-in PIN and work number to be admitted to secure meetings—that is, meetings limited to identified participants— without waiting in the lobby. To set or change your dial-in PIN, do the following:
For most Lync conference calls, joining is as simple as dialing the number and recording your name. Once you are connected to the call, you can mute your line or hear a list of people on the call by using DTMF commands. DTMF commands are touch-tone codes entered on your phone’s keypad.
In the following situations, you must wait on hold before you are connected to the call:
The following table shows the DTMF commands, or touch-tone codes entered on you phone’s keypad, that are available to participants during a conference call.
|Press||To do this|
|*1||Privately play a description of the available DTMF commands|
|*3||Privately play the name of each participant in the conference|
|*6||Mute or unmute your microphone|
In addition to the dial-in number and conference ID, you must set and make a note of your dial-in PIN in order to join a conference call as the leader. Once you are connected to the call, you can manage meeting audio and other options by using DTMF commands.
You hear “You are now joining the meeting as a leader” and are connected to the call.
Note If you are placed on hold or asked to record your name, then you were not authenticated as the conference call leader. Hang up and try joining the conference call again.
During the meeting, manage participants, audio, and the lobby by using the DTMF commands shown in the following table.
|Press||To do this||Availability|
|*1||Privately play a description of the available DTMF commands||Everyone|
|*3||Privately play the name of each participant in the conference||Everyone|
Mute audience or return mute control to participants
Important Turning off audience muting does not unmute individual participants. When you turn off audience muting, participants hear a message explaining how to unmute themselves.
|*6||Mute or unmute your microphone||Everyone|
|*7||Lock or unlock the conference||Leader only|
|*8||Admit all participants currently in the lobby. After you issue this command, everyone joining the meeting bypasses the lobby.||Leader only|
|*9||Enable or disable announcements for participants entering and exiting the conference. Announcements are heard by everyone in the meeting||Leader only|
Note These commands may change based on your network configuration or location. If you’re calling in from an unfamiliar location, verify the specific commands available to you by clicking the Find a local number link in the meeting invitation.